Initial Time of Issue: 4:45 PM
Description: Banner and associated services unavailable
Impact: Users are unable to access Banner Admin, Self-Service, Argos
Timeframe to Resolve: 30 minutes
Next Update: 5:30 PM

Thursday morning, August 14, 2025, Windstream will perform maintenance on the VOIP system from 2:00 am - 4:00 am. No interruption of services is expected, but if you experience an issue with your VOIP phone following this maintenance window, please ... (read more)

We have received reports of individuals receiving text messages claiming to be tech services, possibly asking if you requested your account to be disabled or to provide them with a DUO code. These can be marked as spam, blocked and deleted. ... (read more)

Initial Time of Issue: 12:50
Description: After working with our third-party email vendor, issues sending external emails have been resolved.
Impact: Users were unable to send email to some addresses outside of @uca.edu and @cub.uca.edu
Timeframe to Resolve: n/a
Next Update: n/a

Students, If you will be living on campus in UCA Housing this semester, please review the following important information. UCA now offers resident students a ... (read more)