While campus phones are offline due to a vendor-related outage, please know our IT Help Desk is open and operational. During this time, there are three ways of receiving support: in person on the bottom floor of Burdick Hall Room 103, via email at ... (read more)

Initial Time of Issue: 2:20 PM
Description: VoIP phones are unavailable. UPDATE: Vendor continues to work the issue, which appears to be affecting other Arkansas customers, as well.
Impact: Phones cannot make or receive calls. Computers using ethernet to connections routed through phones may also experience interruptions.
Timeframe to Resolve: unknown
Next Update: When resolved

Initial Time of Issue: 2:20 PM
Description: VoIP phones are unavailable. UPDATE: UCA IT has determined that the service interruption is due to a vendor issue. The vendor has dispatched a technician to investigate. The UCA network continues to work as designed.
Impact: Phones cannot make or receive calls. Computers using ethernet to connections routed through phones may also experience interruptions.
Timeframe to Resolve: unknown
Next Update: by 4 PM

Initial Time of Issue: 2:20 PM
Description: VoIP phones are unavailable
Impact: Phones cannot make or receive calls. Computers using ethernet to connections routed through phones may also experience interruptions.
Timeframe to Resolve: unknown
Next Update: by 4 PM

This evening, September 9, 2025, from 11:00pm until 11:30pm, our Internet Service Provider (ISP) will be performing emergency maintenance at the Bunker Data Center. A brief impact to internet service could be possible during the maintenance ... (read more)