IT Alerts and Communications

VOIP System Testing Reminder

February 11, 2022 at 10:35 AM
Reminder that today, Friday, February 11, from 4:00p to 6:00p, Windstream will be testing our VOIP system redundancy. Intermittent VOIP connectivity is possible during this maintenance. If your phone is locked or not functioning following the ... (read more)

Outbound email latency issue

February 10, 2022 at 4:00 PM
******************* Issue Resolved ********************* We have reviewed the queues and all emails should have been delivered. We have been made aware of and are investigating an issue with outbound email latency. One of our 3rd party ... (read more)

Google Drive Expiration Message

February 10, 2022 at 2:56 PM
Recently, Google updated the Google Drive for Desktop application. This caused previous versions to be tagged as obsolete. You may see a Google Drive message informing you that your version of Google Drive will expire. If you see this message ... (read more)

Outbound email latency issue

February 10, 2022 at 12:05 PM
We have been made aware of and are investigating an issue with outbound email latency. One of our 3rd party scanning providers for outbound email traffic is reporting an issue. At this time we do not believe any outbound email has been lost, just ... (read more)

VOIP System Testing

February 09, 2022 at 1:12 PM
This Friday, February 11, from 4:00p to 6:00p, Windstream will be testing our VOIP system redundancy. Intermittent VOIP connectivity is possible during this maintenance. If your phone is locked or not functioning following the maintenance, please ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.