IT Alerts and Communications

IT Service Alert - Outage Notification

January 19, 2023 at 4:59 PM
Initial Time of Issue: 3:45pm
Description: IT is actively working on a campus wide intermittent wireless outage
Impact: potential to lose wireless connectivity
Timeframe to Resolve: TBD
Next Update: When resolved

Information Needed: VOIP Phones

January 19, 2023 at 10:59 AM
As we near the end of our transition to VOIP phones across campus, we would like to make sure that all active phone numbers have been moved to the new system. Remaining phone numbers that have not been identified and moved will be disconnected. ... (read more)

Windows 10 Upgrade - Reminder

January 12, 2023 at 8:46 AM
This is a reminder that tomorrow tonight, Jan 13, 2023 at 11:00 PM, we will begin upgrading Group 2* campus-owned Windows 10 computer operating systems to Windows 10 release 21H2. Any Windows computer already at version 21H2 or 22H2 will not be ... (read more)

Planned Banner Maintenance

January 11, 2023 at 8:57 AM
Banner applications (Self-Service and Admin Pages) will be unavailable this Saturday, January 14, beginning at 5:00 AM for updates. Systems should return to normal by 8:00 AM. If you have any questions, please contact the IT Helpdesk at ... (read more)

2023 Scheduled IT Maintenance Windows

January 06, 2023 at 11:15 AM
2023 Scheduled IT Maintenance Windows Good morning. Below is information related to the scheduled IT maintenance windows for calendar 2023. These windows have been chosen to allow for changes which may require system downtime. As we approach ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.