IT Alerts and Communications

Information Needed: VOIP Numbers (Phones & Faxes)

January 24, 2023 at 9:29 AM
As we near the end of our transition to VOIP across campus, we would like to make sure that all active phone numbers have been moved to the new system. **This includes fax numbers.** Remaining numbers that have not been identified and moved will be ... (read more)

IT Service Alert - Outage Update

January 23, 2023 at 11:55 AM
Initial Time of Issue: 11:40 am
Description: Kaltura is still experiencing intermittent issues
Impact: Kaltura Media, Media Gallery, and Kaltura Capture
Timeframe to Resolve: unknown
Next Update: When resolved

IT Service Alert - Outage Resolved

January 23, 2023 at 10:06 AM
Initial Time of Issue: 10:00 am
Description: Kaltura resolved
Impact: All components are back to normak
Timeframe to Resolve: resolved
Next Update: resolved

IT Service Alert - Outage Notification

January 23, 2023 at 9:54 AM
Initial Time of Issue: 9:35 am
Description: Kaltura is experiencing service degregation
Impact: Kaltura is unaccessible
Timeframe to Resolve: unknown
Next Update: When resolved

IT Service Alert - Outage Resolved

January 19, 2023 at 5:31 PM
Initial Time of Issue: 3:45pm
Description: IT is actively working on a campus wide intermittent wireless outage
Impact: potential to lose wireless connectivity
Timeframe to Resolve: Resolved
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.