IT Alerts and Communications

Email Phi9shing Attempt

July 11, 2022 at 6:43 AM
We have received multiple reports of an email phishing attempt. The subject line will reference "maintenance assistance" and the body will claim your UCA account settings are out of date. There will be a web link that appears to be for UCA IT. ... (read more)

Email Phishing Attempt

July 01, 2022 at 9:01 PM
We have received multiple reports of an email phishing attempt. The subject line will reference "maintenance status" and the body will claim your mailbox storage is almost full. There will be a web link that appears to be for UCA IT. Please DO ... (read more)

IT Service Alert - Outage Resolved

June 22, 2022 at 8:37 AM
Initial Time of Issue: 8:35 AM
Description: Perceptive Content Online
Impact: Database Issue Corrected
Timeframe to Resolve: Resolved
Next Update: Resolved

IT Service Alert - Outage Notification

June 22, 2022 at 8:24 AM
Initial Time of Issue: 8:00 AM
Description: Perceptive Content Down
Impact: Users are unable to login to Perceptive Content
Timeframe to Resolve: Unknown
Next Update: 9:30 AM

IT Service Alert - Outage Resolved

June 21, 2022 at 9:38 AM
Initial Time of Issue: 9:38 AM
Description: Zoom Service Back Online
Impact: Zoom SSO was down
Timeframe to Resolve: RESOLVED
Next Update: RESOLVED
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.