IT Alerts and Communications

Pool Drive Maintenance

February 07, 2023 at 6:06 AM
Tomorrow morning, Feb 8 2023, beginning at 4:30 AM, we will be conducting maintenance on the primary pool drive server. The maintenance should take no longer then 60 minutes. During this time, pool drive access will be switched to the backup ... (read more)

UCA IT Maintenance Notification

February 02, 2023 at 3:34 PM
Firewall Maintenance February 7, 2023 (4:30-6:30pm) UCA IT will be performing network firewall maintenance, Tuesday, February 7, 2023, from 4:30pm - 6:30pm. No impact is expected with this change. If you have any questions, please contact the ... (read more)

Windows 10 Upgrade - Reminder

January 26, 2023 at 10:46 AM
This is a reminder that tomorrow tonight, Jan 27, 2023 at 11:00 PM, we will begin upgrading Group 3* campus-owned Windows 10 computer operating systems to Windows 10 release 21H2. Any Windows computer already at version 21H2 or 22H2 will not be ... (read more)

Information Needed: VOIP Numbers (Phones & Faxes)

January 24, 2023 at 9:29 AM
As we near the end of our transition to VOIP across campus, we would like to make sure that all active phone numbers have been moved to the new system. **This includes fax numbers.** Remaining numbers that have not been identified and moved will be ... (read more)

IT Service Alert - Outage Update

January 23, 2023 at 11:55 AM
Initial Time of Issue: 11:40 am
Description: Kaltura is still experiencing intermittent issues
Impact: Kaltura Media, Media Gallery, and Kaltura Capture
Timeframe to Resolve: unknown
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.