IT Alerts and Communications

Windstream Maintenance

April 05, 2023 at 1:29 PM
On 4/20/23 at beginning at 7 p.m. and lasting until 4/21/23 at 2 a.m., Windstream will be upgrading their backend VOIP systems. Interruption of UCA's VOIP service is not anticipated, but service impact is possible at varying times throughout the ... (read more)

RESOLVED: Wireless Issues

March 27, 2023 at 11:16 AM
The wireless issues have been resolved. If you have further issues or any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of ... (read more)

Wireless Issues

March 27, 2023 at 9:43 AM
UCA IT is investigating a wireless issue causing a loss of wireless connectivity. The issue does NOT appear to be affecting laptops or PCs. However, some TVs, printers, and smartboards may be affected. If you have any questions, please contact ... (read more)

VOIP Issues Possible

March 22, 2023 at 2:45 PM
Due to the Windstream maintenance on Wednesday, March 22, 2023, some VoIP phones may be either locked or blank. If the phone is locked, you should be able to log in. If the phone screen is blank, unplug the ethernet cable in the bottom of the phone ... (read more)

UCA IT Maintenance Notification - VOIP

March 21, 2023 at 11:46 AM
***Confirmation of Maintenance*** When: March 22, 2023 (9am-12pm) IT has confirmed that Windstream will be performing maintenance on our VOIP phone system tomorrow, Wednesday, March 22, from 9am-12pm. During this maintenance window they will ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.