IT Alerts and Communications

Blackboard - Global DNS issue

April 25, 2023 at 10:02 PM
Dear Faculty, We are actively monitoring an issue with Blackboard. They are reporting global DNS issues. We are seeing tickets coming into the helpdesk where students are having connectivity problems to Bblearn.uca.edu. Users on our network ... (read more)

Windstream Maintenance Reminder

April 20, 2023 at 10:16 AM
***Reminder*** Tonight (4/20/23) beginning at 7 p.m. and lasting until 4/21/23 at 2 a.m., Windstream will be upgrading their backend VOIP systems. Interruption of UCA's VOIP service is not anticipated, but service impact is possible at varying ... (read more)

Planned Banner Maintenance

April 19, 2023 at 7:52 AM
Banner applications (Self-Service and Admin Pages) will be unavailable this Saturday, April 22, beginning at 5:00 AM for updates. Systems should return to normal by 8:00 AM. If you have any questions, please contact the IT Helpdesk at ... (read more)

Windstream Maintenance Reminder

April 18, 2023 at 10:20 AM
***REMINDER*** On 4/20/23 at beginning at 7 p.m. and lasting until 4/21/23 at 2 a.m., Windstream will be upgrading their backend VOIP systems. Interruption of UCA's VOIP service is not anticipated, but service impact is possible at varying times ... (read more)

Windstream Maintenance

April 05, 2023 at 1:29 PM
On 4/20/23 at beginning at 7 p.m. and lasting until 4/21/23 at 2 a.m., Windstream will be upgrading their backend VOIP systems. Interruption of UCA's VOIP service is not anticipated, but service impact is possible at varying times throughout the ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.