IT Alerts and Communications

UCA IT Maintenance Notification

February 02, 2023 at 3:34 PM
Firewall Maintenance February 7, 2023 (4:30-6:30pm) UCA IT will be performing network firewall maintenance, Tuesday, February 7, 2023, from 4:30pm - 6:30pm. No impact is expected with this change. If you have any questions, please contact the ... (read more)

Windows 10 Upgrade - Reminder

January 26, 2023 at 10:46 AM
This is a reminder that tomorrow tonight, Jan 27, 2023 at 11:00 PM, we will begin upgrading Group 3* campus-owned Windows 10 computer operating systems to Windows 10 release 21H2. Any Windows computer already at version 21H2 or 22H2 will not be ... (read more)

Information Needed: VOIP Numbers (Phones & Faxes)

January 24, 2023 at 9:29 AM
As we near the end of our transition to VOIP across campus, we would like to make sure that all active phone numbers have been moved to the new system. **This includes fax numbers.** Remaining numbers that have not been identified and moved will be ... (read more)

IT Service Alert - Outage Update

January 23, 2023 at 11:55 AM
Initial Time of Issue: 11:40 am
Description: Kaltura is still experiencing intermittent issues
Impact: Kaltura Media, Media Gallery, and Kaltura Capture
Timeframe to Resolve: unknown
Next Update: When resolved

IT Service Alert - Outage Resolved

January 23, 2023 at 10:06 AM
Initial Time of Issue: 10:00 am
Description: Kaltura resolved
Impact: All components are back to normak
Timeframe to Resolve: resolved
Next Update: resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.