IT Alerts and Communications

IT Service Alert - Outage Notification

June 13, 2023 at 3:08 PM
Initial Time of Issue: 2:08 pm
Description: AWS experiencing degredation
Impact: Some items in Blackboard are not accessible
Timeframe to Resolve: unknown
Next Update: When resolved

Windstream Maintenance

June 12, 2023 at 4:08 PM
Tuesday, June 13, 2023, from 6pm-7pm, Windstream will be performing maintenance on the Voice Over IP (VOIP) phone system. While no VOIP impact is expected during the change window, it could be possible. If you have any questions, please contact ... (read more)

EMS Upgrade Complete

June 06, 2023 at 11:27 AM
The upgrade of EMS has been completed and the system is back online. A new version of the EMS client should have been installed on computers that had the client installed previously. One note though. If you open the EMS client and it asks for a ... (read more)

EMS Upgrade Starts Tonight

June 05, 2023 at 9:16 AM
As a reminder, we will be bringing down EMS this evening, Jun 5, at 5:00 PM to facilitate the planned upgrade at 9:00 AM tomorrow morning, Jun 6. During this time EMS will be unavailable. The upgrade should be completed by 12:00 PM tomorrow, Jun 6. ... (read more)

EMS Upgrade June 5-6

June 02, 2023 at 10:52 AM
EMS Upgrade and System Outage Notification On Tuesday, June 6, 2023, we will be upgrading UCA Event Management System (EMS). The upgrade is expected to completed at 12:00 PM the same day. In preparation for this we will bring down the system ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.