IT Alerts and Communications

Planned Banner Maintenance

February 15, 2023 at 9:42 AM
Banner and all integrated services will be unavailable Sunday, February 19, beginning at 5:00 AM for maintenance. Systems should return to normal by 7:00 AM. This is strictly a maintenance period for quarterly security patches and no Banner features ... (read more)

Correction Blackboard unable to upload files in exams

February 13, 2023 at 2:00 PM
If you are using the Test tool in Blackboard with File Response questions and have the test set to open in a new window and your students are unable to upload files, this has recently been discovered as a known issue that is set to be fixed with the ... (read more)

Unable to upload files to exams

February 13, 2023 at 1:27 PM
If you are using the Test tool in Blackboard with File Response questions and have the test set to open in a new window. This issue is set to be fixed in the next update on March 2, 2023. If you have any questions, please contact Instructional ... (read more)

Windows 10 Upgrade - Reminder

February 09, 2023 at 7:11 AM
This is a reminder that tomorrow tonight, Feb 10, 2023 at 11:00 PM, we will begin upgrading Group 4* campus-owned Windows 10 computer operating systems to Windows 10 release 21H2. Any Windows computer already at version 21H2 or 22H2 will not be ... (read more)

Pool Drive Maintenance

February 07, 2023 at 6:06 AM
Tomorrow morning, Feb 8 2023, beginning at 4:30 AM, we will be conducting maintenance on the primary pool drive server. The maintenance should take no longer then 60 minutes. During this time, pool drive access will be switched to the backup ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.