IT Alerts and Communications

UCA IT Maintenance Notification

April 26, 2023 at 3:03 PM
Tomorrow, April 27, 2023, from 4pm-5pm, UCA IT will be performing wireless maintenance. No negative impact is expected during the change window. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)

UPDATE - Blackboard - Global DNS issue

April 26, 2023 at 9:18 AM
Dear Faculty, Blackboard is continuing to work on their DNS issue. This problem is nation for blackboard. Below is their latest update. UCA IT are continuing to work with students who open tickets to provide a workaround. UCA IT does have ... (read more)

Blackboard - Global DNS issue

April 25, 2023 at 10:02 PM
Dear Faculty, We are actively monitoring an issue with Blackboard. They are reporting global DNS issues. We are seeing tickets coming into the helpdesk where students are having connectivity problems to Bblearn.uca.edu. Users on our network ... (read more)

Windstream Maintenance Reminder

April 20, 2023 at 10:16 AM
***Reminder*** Tonight (4/20/23) beginning at 7 p.m. and lasting until 4/21/23 at 2 a.m., Windstream will be upgrading their backend VOIP systems. Interruption of UCA's VOIP service is not anticipated, but service impact is possible at varying ... (read more)

Planned Banner Maintenance

April 19, 2023 at 7:52 AM
Banner applications (Self-Service and Admin Pages) will be unavailable this Saturday, April 22, beginning at 5:00 AM for updates. Systems should return to normal by 8:00 AM. If you have any questions, please contact the IT Helpdesk at ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.