IT Alerts and Communications

Pool Drive Maintenance

November 17, 2023 at 10:00 AM
Beginning at 10:00 AM this morning, November 17, IT will be conducting emergency maintenance on the pool drive servers. During this time, we expect pool drive access to remain available. If you have any questions, please contact the IT Helpdesk ... (read more)

IT Service Alert - Outage Notification

November 17, 2023 at 8:27 AM
Initial Time of Issue: 9:00pm
Description: We are investigating multiple reports that emails can not be sent to outside entities
Impact: Unable to email outside of the University
Timeframe to Resolve: Unknown
Next Update: When resolved

Ellucian - Change Communication Notification

November 16, 2023 at 7:42 PM
UCA IT discovered a defect in Ellucian Banner communication for email and direct deposit changes within the system. The problem was resolved at approximately 5pm CST. There was a backlog of communications that were released. You may have received ... (read more)

Phishing Email Attempt - NOTICE

November 13, 2023 at 3:44 PM
We have received reports of ongoing phishing attempts. As a reminder, the university does NOT post openings or hire students via email communications requesting resumes or other information. All student worker positions are run through HR and posted ... (read more)

Windstream Maintenance

November 13, 2023 at 2:15 PM
Tomorrow morning, November 14, 2023, from 4am-5am, Windstream will be performing maintenance. No VOIP impact is expected but could be possible during this maintenance. If you have any questions, please contact the IT Helpdesk at 501.450.3107, ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.