IT Alerts and Communications

VOIP Maintenance

August 11, 2025 at 10:23 AM
Thursday morning, August 14, 2025, Windstream will perform maintenance on the VOIP system from 2:00 am - 4:00 am. No interruption of services is expected, but if you experience an issue with your VOIP phone following this maintenance window, please ... (read more)

Phishing/Impersonation - Notice

August 08, 2025 at 12:58 PM
We have received reports of individuals receiving text messages claiming to be tech services, possibly asking if you requested your account to be disabled or to provide them with a DUO code. These can be marked as spam, blocked and deleted. ... (read more)

IT Service Alert - Outage Resolved

August 06, 2025 at 2:55 PM
Initial Time of Issue: 12:50
Description: After working with our third-party email vendor, issues sending external emails have been resolved.
Impact: Users were unable to send email to some addresses outside of @uca.edu and @cub.uca.edu
Timeframe to Resolve: n/a
Next Update: n/a

New PPSK Wireless Network

August 06, 2025 at 1:50 PM
Students, If you will be living on campus in UCA Housing this semester, please review the following important information. UCA now offers resident students a ... (read more)

IT Service Alert - Outage Notification

August 06, 2025 at 1:21 PM
Initial Time of Issue: 12:50
Description: External email is not being delivered
Impact: Users are unable to send email to addresses outside of @uca.edu and @cub.uca.edu
Timeframe to Resolve: TBD
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.