IT Alerts and Communications

IT Service Alert - Outage Notification

November 12, 2025 at 8:18 AM
Initial Time of Issue: 8:10 a.m.
Description: UCAWIRELESS unavailable
Impact: Wiireless network (UCAWIRELESS).
Timeframe to Resolve:
Next Update: When resolved

Planned Banner Maintenance

November 12, 2025 at 8:11 AM
Banner and all integrated services will be unavailable this Sunday, November 16, beginning at 5:00 AM, for maintenance. Systems should return to normal by 7:00 AM. This is strictly a maintenance period for quarterly security patches and no Banner ... (read more)

Phishing Email(s) Alert

November 09, 2025 at 4:52 PM
We have seen an uptick in Phishing emails over the last 72 hours. Please know that we don't have a breakout of Hepatitis A on campus and we also don't have a friend of the University downsizing and giving away all their personal possessions. You ... (read more)

Degree Works Maintenance

November 05, 2025 at 7:40 AM
The Degree Works application will be unavailable for up to three hours this Friday evening, November 7, beginning at 5 PM, while an update is performed. During this time, users can expect to receive a maintenance message when attempting to access ... (read more)

Impact of Azure Outage Noted

October 29, 2025 at 12:36 PM
Due to a widespread outage with Microsoft Azure services, UCA is experiencing issues accessing some cloud-based applications, including but not limited to Dynamic Forms and Cashnet Payments. While we do not have control over these issues, we are ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.