IT Alerts and Communications

IT Service Alert - Outage Resolved

August 25, 2026 at 4:32 PM
Initial Time of Issue: 2:00pm
Description: Sporadic wireless connectivity issues on UCAWireless and PPSK
Impact: Wireless Connectivity
Timeframe to Resolve: 4:30
Next Update: If seen again please call the Help Desk

IT Service Alert - Outage Notification

August 25, 2026 at 2:09 PM
Initial Time of Issue: 2:00pm
Description: Sporadic wireless connectivity issues on UCAWireless and PPSK
Impact: Wireless Connectivity
Timeframe to Resolve: Unknown
Next Update: When resolved

VOIP Maintenance

August 24, 2026 at 9:10 AM
UCA's VOIP telephony provider will be performing system maintenance this Wednesday evening, 8/26/26. The maintenance window is scheduled for 5 hours, beginning at 8:00 p.m. Wednesday and ending at 1:00 a.m. Thursday. Telephony services may be ... (read more)

Important UCA WiFi Information

August 21, 2026 at 1:23 PM
UCA Students, IT is seeing a number issues related to registering a device on the UCA wireless network. We are finding that some device operating systems are using a feature called "MAC randomization", which needs to be turned off. A failure to ... (read more)

Degree Works Maintenance

August 19, 2026 at 4:12 PM
The Degree Works application will be unavailable for up to four hours this Friday evening, August 21, beginning at 5 PM, while an update is performed. During this time, users can expect to receive a maintenance message when attempting to access the ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.