IT Alerts and Communications

NEW PHISHING ALERT

January 09, 2025 at 11:46 AM
A new phish was sent to many UCA email accounts this morning just before 11:30 AM. The email states you need to confirm your two factor enrollment and presents a QR code for scanning. This ... (read more)

Ally reports resolved

January 08, 2025 at 3:49 PM
The Ally report issue has been resolved. If you are still experiencing the error, please submit a ticket at https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of Information Technology Burdick Hall Conway, ... (read more)

Ally report timeout errors

January 08, 2025 at 11:56 AM
Blackboard is investigating a 502 Bad Gateway timeout error when accessing Ally Accessibility Reports. A notification will be sent again when it is resolved. If you have any questions, please submit a ticket at ... (read more)

NOTICE - New Phishing Attempt

January 07, 2025 at 2:37 PM
We have received reports of a new phishing email today. The subject line will be something similar to "Your Account has been deleted" or "Urgent Response Required" and will ask you to submit a Google Form. Please delete the email. If you have ... (read more)

Internet Service Provider Failover Test Notification

January 02, 2025 at 12:18 PM
On Monday night, January 6, 2025, between 8pm-9pm, UCA's internet service provider will be performing a failover test. During this failover test, it is expected that there will be a couple of minutes where internet service may become latent. If ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.