IT Alerts and Communications

DUO Issues Resolved

July 19, 2024 at 7:59 AM
DUO, our multi-factor authentication provider, was impacted by the CrowdStrike global technical problem this morning. This issue for UCA has been resolved. If you had issues with SSO login this morning, please try again. If you have any ... (read more)

Mobile Device Management (MDM) Change for UCA-owned Apple Devices - Action Required

July 15, 2024 at 8:53 AM
This UCA IT change communication is intended only for those faculty and staff members who utilize UCA-owned Apple devices, such as iMacs, Mac minis, and MacBooks. Mobile Device Management (MDM) Change As ... (read more)

Phishing Email Attempt - NOTICE

June 22, 2024 at 6:47 PM
We have received reports of a new phishing attempt about student job opportunities. The subject line might be something similar to "REMOTE JOB OFFER" and it will ask you to message a phone number and references a UCA faculty member. Please just ... (read more)

Mobile Device Management (MDM) Change for UCA-owned Apple Devices - Action Required

June 19, 2024 at 2:24 PM
This UCA IT change communication is intended only for those faculty and staff members who utilize UCA-owned Apple devices, such as iMacs, Mac minis, and MacBooks. Mobile Device Management (MDM) ... (read more)

VOIP Maintenance

May 29, 2024 at 11:53 AM
Thursday morning, May 30, 2024, Windstream will perform maintenance on the VOIP system from 3:30 am-4:00 am. No interruption of services is expected, but if you experience an issue with your VOIP phone following this maintenance window, please get ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.