IT Alerts and Communications

UCA Wireless Outage

November 28, 2023 at 12:04 PM
UCA IT has identified an issue with all UCA wireless connectivity . We are actively working on the issue. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank ... (read more)

IT Service Alert - Outage Resolved

November 17, 2023 at 11:01 AM
Initial Time of Issue: 9:00pm on 11/16/2023
Description: We are investigating multiple reports that emails can not be sent to outside entities
Impact: Unable to email outside of the University
Timeframe to Resolve: 11:00am 11/17/2023
Next Update: You will need to resend any bounced emails.

Pool Drive Maintenance

November 17, 2023 at 10:00 AM
Beginning at 10:00 AM this morning, November 17, IT will be conducting emergency maintenance on the pool drive servers. During this time, we expect pool drive access to remain available. If you have any questions, please contact the IT Helpdesk ... (read more)

IT Service Alert - Outage Notification

November 17, 2023 at 8:27 AM
Initial Time of Issue: 9:00pm
Description: We are investigating multiple reports that emails can not be sent to outside entities
Impact: Unable to email outside of the University
Timeframe to Resolve: Unknown
Next Update: When resolved

Ellucian - Change Communication Notification

November 16, 2023 at 7:42 PM
UCA IT discovered a defect in Ellucian Banner communication for email and direct deposit changes within the system. The problem was resolved at approximately 5pm CST. There was a backlog of communications that were released. You may have received ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.