IT Alerts and Communications

Degree Works Restart

December 18, 2018 at 10:03 AM
The Degree Works application will be restarted today at noon and services should be restored within 15 minutes. During this time, users can expect to receive a maintenance message. We apologize for any inconvenience. If you have any questions, ... (read more)

Network Connectivity

December 14, 2018 at 4:11 PM
IT will be doing maintenance on some network equipment on the morning of December 28th, between the hours of 8:00 a.m. and 11:30 a.m. There will be a brief and intermittent interruption to network connectivity for each building during this time and ... (read more)

New Release Available for Respondus Lockdown Browser

November 30, 2018 at 2:40 PM
Respondus LockDown Browser for Mac, version 2.0.3.06, has been released. This release includes enhancements for Blackboard Learn, some security fixes, and future-proofing for deprecation of macOS 10.9 support. Existing installs of LockDown Browser ... (read more)

Blackboard Collaborate Maintenance Notice

November 26, 2018 at 2:13 PM
On Thursday, November 29, 2018 between the hours of 1:00am - 5:00am CST, Blackboard will be performing an update to Collaborate Ultra. Blackboard will try to minimize downtime and do not plan on using the entire maintenance window, however they will ... (read more)

Blackboard Learn Maintenance - Friday

November 14, 2018 at 8:55 AM
On Friday, November 16, 2018 between the hours of 1:00am - 5:00am CST, Blackboard will be performing maintenance. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out brief periods of intermittent ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.