IT Alerts and Communications

UCA IT Maintenance Notification

July 24, 2019 at 8:54 AM
Upcoming IT maintenance: Tonight July 24th, the data center team will be doing storage maintenance from 9:00pm - 2:00am. We do not expect any service interruptions during this maintenance window. Thursday morning July 25th, the network team will ... (read more)

Network Maintenance

July 08, 2019 at 7:38 AM
UCA IT will be upgrading firmware on some campus switches this afternoon, July 8, from 4:30 p.m. - 7:30 p.m. Although no impact to campus connectivity is expected during this time, it is possible that some services may be interrupted due to the ... (read more)

IT Maintenance Windows

July 02, 2019 at 2:05 PM
IT will have two brief maintenance windows during the next 24 hours. Window One - This afternoon, July 2nd, from 4:30pm-5:00pm we will be replacing a UPS in Old Main. This maintenance window will only impact connectivity in the Old Main ... (read more)

Network Issue Resolved

June 28, 2019 at 2:57 PM
Today we experienced a policy error by our firewall partner, Palo Alto. A Palo engineer pushed a change without authorization that erased all of our firewall mapping policies. We had to manually rebuild all of the mappings which took a few hours but ... (read more)

Pool Drive Server Maintenance

June 14, 2019 at 11:52 AM
UCA IT will be performing maintenance on our pool drive file server today at 2:00 PM. The maintenance is scheduled to take no more than 30 minutes. This will result in a temporary loss of connectivity to all pool drives. Pool drive access should ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.