IT Alerts and Communications

HPER - Fusion Software

December 16, 2019 at 7:55 AM
This morning, beginning at 9:00 AM, we will be upgrading the HPER Center's Fusion software. The system will be unavailable for three hours. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)

Windows 7

December 11, 2019 at 11:21 AM
Microsoft will no longer be providing security updates and support for Windows 7 in January 2020. This notice is to inform you that UCA IT will be blocking Windows 7 machines from connecting to the UCA network via a wired connection in all Academic ... (read more)

Blackboard Learn Upgrade

December 06, 2019 at 11:01 AM
Blackboard will be upgraded to the Learn SaaS environment over the break. During the upgrade Blackboard will be unavailable beginning at 12:00 am on 12/20/19 and is expected to be unavailable until 12/23/19 at approximately 12:00 pm. If any of these ... (read more)

Blackboard

December 04, 2019 at 3:23 PM
Blackboard managed hosting will be performing a rolling restart on our production servers at 3:00 am Central on 12/5/19. No downtime is expected. If you have any questions, please contact the Instructional Technology Office at ... (read more)

IT Service Alert - Outage Resolved

November 16, 2019 at 8:03 AM
Initial Time of Issue: 3:30pm on 11/15/2019
Description: Windstream has repaired the broken fiber and all VOIP and Centrex phones are functioning normally.
Impact: VOIP and Centrex service has been restored.
Timeframe to Resolve: 15 hours
Next Update: Resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.