IT Alerts and Communications

Blackboard Learn Upgrade

December 06, 2019 at 11:01 AM
Blackboard will be upgraded to the Learn SaaS environment over the break. During the upgrade Blackboard will be unavailable beginning at 12:00 am on 12/20/19 and is expected to be unavailable until 12/23/19 at approximately 12:00 pm. If any of these ... (read more)

Blackboard

December 04, 2019 at 3:23 PM
Blackboard managed hosting will be performing a rolling restart on our production servers at 3:00 am Central on 12/5/19. No downtime is expected. If you have any questions, please contact the Instructional Technology Office at ... (read more)

IT Service Alert - Outage Resolved

November 16, 2019 at 8:03 AM
Initial Time of Issue: 3:30pm on 11/15/2019
Description: Windstream has repaired the broken fiber and all VOIP and Centrex phones are functioning normally.
Impact: VOIP and Centrex service has been restored.
Timeframe to Resolve: 15 hours
Next Update: Resolved

IT Service Alert - Outage Update

November 15, 2019 at 10:07 PM
Initial Time of Issue: 3:30pm
Description: Windstream Technicians are still working on the issue with the VOIP and some Centrex Telephones. They have identified a break in their fiber optic cable and will continue to work throughout the night to get it repaired.
Impact: VOIP and some Centrex Telephone are out of service.
Timeframe to Resolve: NA
Next Update: When resolved

IT Maintenance

November 15, 2019 at 4:31 PM
IT will be performing network upgrades on Monday, November 18, from 6:00 p.m to 7:00 p.m. Interruption of network services is not expected, but may be possible during this time. If you have any questions, please contact the IT Helpdesk at ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.