Network Issue ResolvedJune 28, 2019 at 2:57 PMToday we experienced a policy error by our firewall partner, Palo Alto. A Palo engineer pushed a change without authorization that erased all of our firewall mapping policies. We had to manually rebuild all of the mappings which took a few hours but ... (read more)
Pool Drive Server MaintenanceJune 14, 2019 at 11:52 AMUCA IT will be performing maintenance on our pool drive file server today at 2:00 PM. The maintenance is scheduled to take no more than 30 minutes. This will result in a temporary loss of connectivity to all pool drives. Pool drive access should ... (read more)
Network Maintenance - TodayJune 05, 2019 at 10:58 AMThe IT Networking Team will be removing legacy network infrastructure from the UCA Network today beginning at approximately 11:30am and continuing throughout the day today. Although we don't anticipate any outages, it is possible that some services ... (read more)
Network Outage TonightMay 28, 2019 at 9:31 AMScheduled IT maintenance window for tonight.
Maintenance that was originally scheduled for Thursday, 05/30/2019 has been moved to tonight due to ARE-ON personnel adjusting their schedule as a result of possible road closures due to flooding in ... (read more)
IT Help DeskMay 15, 2019 at 9:37 AMTomorrow afternoon the IT help desk will be closed from 12pm - 4pm to attend our Information Technology Department offsite division meeting. If you need technical assistance please submit an online ticket by clicking this link ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.