IT Alerts and Communications

IT Help Desk

May 15, 2019 at 9:37 AM
Tomorrow afternoon the IT help desk will be closed from 12pm - 4pm to attend our Information Technology Department offsite division meeting. If you need technical assistance please submit an online ticket by clicking this link ... (read more)

UCA IT Maintenance Notification

May 13, 2019 at 1:39 PM
Today at 5:00pm, the Information Security team will be making a configuration change on the primary firewalls. There will be a short interruption in network connection, less than 5 minutes. If you have any questions, please contact the IT Helpdesk ... (read more)

UCA IT Maintenance Notification

May 06, 2019 at 3:54 PM
We have two scheduled IT maintenance windows for this week. Tuesday afternoon from 5pm – 6pm, the Information Security team will be doing an upgrade on the primary firewalls. There will be a short interruption for a system reboot, less than 5 ... (read more)

UCA Wireless Upgrade

April 23, 2019 at 11:13 AM
As part of the ongoing network refresh we are planning to upgrade the redundant wireless controllers starting at 4:30pm today. It will take approximately 2 hours. This will impact the ability for any new devices trying to register for UCA wireless ... (read more)

Google Service Alert

April 17, 2019 at 4:59 PM
Google is experiencing an issue impacting our campus accessing Gmail. If you are already logged in to gmail, you should be able to send and receive email. This impacting users not logged on and trying to access their email accounts. Google is ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.