IT Alerts and Communications

IT Service Alert - Outage Notification

October 04, 2019 at 8:03 AM
Initial Time of Issue: 07:30am
Description: Banner9 Admin Page Issue
Impact: Cannont access Banner9 Admin pages. Banner Self Service is functional.
Timeframe to Resolve: 1 Hour
Next Update: When resolved

Degree Works Maintenance

October 02, 2019 at 10:30 AM
The Degree Works application will be unavailable for approximately one hour this evening, Wednesday, October 2, beginning at 5 PM, while an application upgrade is performed. During this time, users can expect to receive a maintenance message when ... (read more)

Pool Drive Server Maintenance

September 25, 2019 at 1:39 PM
UCA IT will be performing maintenance on our pool drive file servers, Friday from 5:30pm - 8:30pm. This will result in a temporary loss of connectivity to all pool drives. Pool drive access should fail over to the redundant server. You are ... (read more)

IT Service Alert - Outage Resolved

September 19, 2019 at 6:41 PM
Initial Time of Issue: 5:25
Description: Blackboard is inaccessible
Impact: No issues at this time
Timeframe to Resolve: N/A
Next Update: N/A

IT Service Alert - Outage Notification

September 19, 2019 at 5:45 PM
Initial Time of Issue: 5:25PM
Description: Blackboard is inaccessible
Impact: All Blackboard sites are currently unavailable for all users
Timeframe to Resolve: Unknown
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.