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IT Alerts and Communications

IT Service Alert - Outage Update

October 11, 2019 at 7:06 AM
Initial Time of Issue: 11:00pm
Description: Blackboard Outage - Resolved
Impact: Blackboard experienced a unplanned outage from approximately 11:00pm to 2:00am on 10/10/2019. All issues have been resolved.
Timeframe to Resolve: 3 hours
Next Update: Resolved

LockDown Browser for Mac, Version 2.05.02

October 10, 2019 at 10:13 AM
The Student Version of LockDown Browser for Mac, version 2.0.5.02, has been released. This release includes support for Apple Notarization and macOS 10.15 (Catalina). Adobe Flash is no longer bundled with this release. Existing installs of LockDown ... (read more)

IT Service Alert - Outage Resolved

October 07, 2019 at 5:47 PM
Initial Time of Issue: 4:30 p.m.
Description: Blackboard Learn
Impact: Blackboard Learn services have been restored
Timeframe to Resolve: None
Next Update: None

IT Service Alert - Outage Notification

October 07, 2019 at 4:59 PM
Initial Time of Issue: 4:30 p.m.
Description: Blackboard is experiencing system wide outages.
Impact: Blackboard Learn, Blackboard Collaborate, status.blackboard.com
Timeframe to Resolve: Unknown
Next Update: When resolved

IT Service Alert - Outage Resolved

October 04, 2019 at 8:08 AM
Initial Time of Issue: 07:30am
Description: Banner9 Admin Page Issue is resolved.
Impact: All users can now access Banner9 Admin Pages
Timeframe to Resolve: 40 minutes
Next Update: Resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.