IT Alerts and Communications

Phishing Email Attempt - NOTICE

February 22, 2024 at 10:45 AM
We have received reports of yet another ongoing phishing attempt, this time posing as University employees requesting contact information. As a reminder, please verify the actual sender email address and do not rely on the display name alone. In ... (read more)

Cellular Provider Issues Noted

February 22, 2024 at 8:18 AM
Many of the cellular providers are seeing significant outages across the country this morning. This could impact your ability to use DUO to multi-factor authenticate into some UCA services/applications. If you are on campus and having issues with ... (read more)

Phishing Email Attempt - NOTICE

February 02, 2024 at 10:02 AM
We have received reports of yet another ongoing phishing attempt. As a reminder, the university does NOT post openings or hire students via email communications requesting resumes or other information. All student worker positions are run through HR ... (read more)

Planned Banner Maintenance

January 31, 2024 at 9:42 AM
Banner and all integrated services will be unavailable Saturday, February 3, beginning at 5:00 AM for maintenance. Systems should return to normal by 7:00 AM. This is strictly a maintenance period for quarterly security patches and no Banner ... (read more)

Important UCA Wifi Information

January 26, 2024 at 5:51 PM
IT is seeing a number issues related to registering a device on the UCA wireless network. We are finding that some device operating systems are using a feature called "MAC randomization", which needs to be turned off. A failure to turn this setting ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.