IT Alerts and Communications

Check these links for the status of common external services.

IT Help Desk Location Change

August 26, 2025 at 4:20 PM
Effective 8/27/25 at 7:30am, The IT Help Desk will be open on the first floor of Burdick in Room 103. Our interim location at the Math and Computer Sciences building is closed. The phone number remains the same and our IT Help Desk services will be ... (read more)

Required Upgrade: All Workstations Moving to Windows 11 by October 2025

August 26, 2025 at 10:03 AM
In February of this year, UCA IT began performing in-place upgrades to Windows 11. This process was successful in getting the majority of devices upgraded. However, there are still many devices across campus remaining on Windows 10. As ... (read more)

Vulnerability in Apple macOS - Action Required for Apple Users

August 22, 2025 at 11:08 AM
This communication is intended for UCA-owned Apple device users only. In response to a recently disclosed vulnerability in Apple products, we are asking macOS users to update to the latest release of their current operating system version. This ... (read more)

IT Service Alert - Outage Resolved

August 19, 2025 at 5:12 PM
Initial Time of Issue: 4:45 PM
Description: Banner and associated services were unavailable
Impact: Users are now able to access Banner Admin, Self-Service, Argos
Timeframe to Resolve: Resolved
Next Update: n/a

IT Service Alert - Outage Notification

August 19, 2025 at 4:56 PM
Initial Time of Issue: 4:45 PM
Description: Banner and associated services unavailable
Impact: Users are unable to access Banner Admin, Self-Service, Argos
Timeframe to Resolve: 30 minutes
Next Update: 5:30 PM
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.