IT Alerts and Communications

Check these links for the status of common external services.

NOTICE - Phishing Email

July 10, 2026 at 6:57 PM
We have received reports of a new phishing email attempt. The subject line will be something similar to "Sexual Misconduct Awareness and Reporting Resources" and request you to review a document. PLEASE DELETE THE EMAIL. If you have already ... (read more)

IT Service Alert - Outage Resolved

June 30, 2026 at 4:01 PM
Initial Time of Issue: 3:30 pm
Description: Intermittent issues with Respondus
Impact: Respondus Monitor Service and Respondus LDB Dashboard
Timeframe to Resolve:
Next Update:

IT Service Alert - Outage Notification

June 30, 2026 at 3:32 PM
Initial Time of Issue: 3:30 pm
Description: Intermittent issues with Respondus
Impact: Respondus Monitor Service and Respondus LDB Dashboard
Timeframe to Resolve:
Next Update: When resolved

Planned Banner Maintenance

June 09, 2026 at 10:33 AM
Banner and all integrated services will be unavailable this Sunday, June 14, beginning at 4:00 AM, for maintenance. Systems should return to normal by 8:00 AM. This is strictly a maintenance period for security patches and no Banner features are ... (read more)

Phishing Email - NOTICE

June 01, 2026 at 8:54 AM
We have received reports of a new phishing email attempt. The subject line will be something similar to "UCA Schedule Maintenance Notification" and provide a QR code. PLEASE DELETE THE EMAIL. If you have already interacted with the email or ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.