IT Alerts and Communications

Check these links for the status of common external services.

IT Service Alert - Outage Resolved

June 30, 2026 at 4:01 PM
Initial Time of Issue: 3:30 pm
Description: Intermittent issues with Respondus
Impact: Respondus Monitor Service and Respondus LDB Dashboard
Timeframe to Resolve:
Next Update:

IT Service Alert - Outage Notification

June 30, 2026 at 3:32 PM
Initial Time of Issue: 3:30 pm
Description: Intermittent issues with Respondus
Impact: Respondus Monitor Service and Respondus LDB Dashboard
Timeframe to Resolve:
Next Update: When resolved

Planned Banner Maintenance

June 09, 2026 at 10:33 AM
Banner and all integrated services will be unavailable this Sunday, June 14, beginning at 4:00 AM, for maintenance. Systems should return to normal by 8:00 AM. This is strictly a maintenance period for security patches and no Banner features are ... (read more)

Phishing Email - NOTICE

June 01, 2026 at 8:54 AM
We have received reports of a new phishing email attempt. The subject line will be something similar to "UCA Schedule Maintenance Notification" and provide a QR code. PLEASE DELETE THE EMAIL. If you have already interacted with the email or ... (read more)

Brightspace Is Here

May 13, 2026 at 3:26 PM
Dear Students, UCA is excited to announce that starting with the Summer 2026 sessions, we have officially transitioned from Blackboard to Brightspace as our new Learning Management System (LMS). Getting started is simple. You can access the ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.