IT Alerts and Communications

Check these links for the status of common external services.

Reminder of Change to Self-Service via myUCA

September 26, 2025 at 10:59 AM
As a follow up to last week's communication regarding the Self-Service task in myUCA, this message is confirmation that the change has occurred. The task now links to a listing of the individual areas available within the updated Self-Service ... (read more)

Internet Service Provider Maintenance

September 22, 2025 at 2:29 PM
This evening, September 22, 2025, from 11:59pm until 06:00am, September 23, 2025, our Internet Service Provider (ISP) will be performing emergency maintenance due to a fiber cut south of Conway. A brief impact to internet service could be possible ... (read more)

Notice of Upcoming Change to Self-Service via myUCA

September 18, 2025 at 3:33 PM
We would like to make you aware of an upcoming change to the Self-Service task available in myUCA. In the coming days, this task will be updated to link to a listing of the individual areas available within the updated Self-Service application - ... (read more)

IT Service Alert - Outage Resolved

September 11, 2025 at 9:30 PM
Initial Time of Issue: 2:20 PM
Description: Although UCAIT has not received confirmation of a resolution from our vendor, VoIP phones appear to be available and working.
Impact: None observed
Timeframe to Resolve: None
Next Update: No further updates unless the situation changes

IT Help Desk is Available

September 11, 2025 at 4:19 PM
While campus phones are offline due to a vendor-related outage, please know our IT Help Desk is open and operational. During this time, there are three ways of receiving support: in person on the bottom floor of Burdick Hall Room 103, via email at ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.