IT Alerts and Communications

Check these links for the status of common external services.

UCA IT Network Maintenance

March 02, 2026 at 1:04 PM
Tonight, March 2, 2026, from 8:00pm-9:00pm, UCA IT will be performing network maintenance. No impact to service is expected but could be possible during this maintenance window. If you have any questions, please contact the IT Help Desk at ... (read more)

Increased Phishing Activity Noted

February 25, 2026 at 4:07 PM
UCA has seen an uptick in phishing activity this afternoon. As a reminder, please do not approve a DUO push or input DUO passcode unless you are sure YOU initiated the request. If you have any questions, please contact the IT Help Desk at ... (read more)

VOIP Maintenance

February 17, 2026 at 9:39 AM
Tonight, February 17, 2026, Windstream will perform maintenance on the VOIP system from Midnight - 6:00 am (February 18). No interruption of services is expected but could be possible during this maintenance window. If you have any questions, ... (read more)

Phishing Email - NOTICE

February 12, 2026 at 10:47 AM
We have received reports of a new phishing email attempt. The subject line will be something similar to "Student Support Form Filed" and will ask you to click a link to review details. Please delete the email. If you have already interacted with ... (read more)

IT Service Alert - Outage Resolved

February 02, 2026 at 11:08 AM
Initial Time of Issue: 10:35 AM
Description: Issues related to directory services and authentication have been resolved
Impact: None identified
Timeframe to Resolve: 1 hour
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.