IT Alerts and Communications

Check these links for the status of common external services.

Wireless Maintenance

January 16, 2025 at 4:13 PM
UCA IT will be performing maintenance on our wireless network this Saturday night, 1/18/25, from 7:00p to 9:00pm. No interruption of service is expected, but could be possible during this time. If you have any questions, please contact the IT ... (read more)

Apple Device Users Experiencing Connectivity Issues - Steps To Resolve

January 15, 2025 at 1:20 PM
Apple Device Users -    If you are using an Apple device and are experiencing connectivity issues and/or re-registering your device, there are steps you can take to help resolve these ... (read more)

NEW PHISHING ALERT

January 09, 2025 at 11:46 AM
A new phish was sent to many UCA email accounts this morning just before 11:30 AM. The email states you need to confirm your two factor enrollment and presents a QR code for scanning. This ... (read more)

Ally reports resolved

January 08, 2025 at 3:49 PM
The Ally report issue has been resolved. If you are still experiencing the error, please submit a ticket at https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of Information Technology Burdick Hall Conway, ... (read more)

Ally report timeout errors

January 08, 2025 at 11:56 AM
Blackboard is investigating a 502 Bad Gateway timeout error when accessing Ally Accessibility Reports. A notification will be sent again when it is resolved. If you have any questions, please submit a ticket at ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.