Information Technology Helpdesk

Phone Number: 501.450.3107

Email Address: helpdesk@uca.edu

Burdick Hall 106

www.uca.edu/it
Calendar Divisions and Services Forms IT Help Desk Policies and Procedures Technology Purchases May 2013 Newsletter
Something To Know

AV Equipment

The AV Equipment page is available online. View all the Audio Visual equipment you can check out for the use of an UCA event. For more information, visit the http://it.uca.edu/audiovisual/avitems.php.

IT Help Desk

Summer Session Hours

Sunday
Closed


Monday - Friday
7:30 a.m. - 9:00 p.m.


Saturday
Closed

Upcoming Events

May 17, 2013
10:00 a.m. - 11:30 a.m.
GroupWise Basics
Burdick Hall 218

Network Maintenance is every Friday starting 5:30 p.m.

Information Technology Disaster Recovery

Equipment is installed and functioning in the new disaster recovery (DR) site. IT staff are currently working on replicating critical functions and data at this location.
The uninterruptible power supply that once powered the primary data center has been re-purposed to the new DR site.
A Sapphire suppression system protects the location from fire hazards. This is the same system that is used in the primary data center, but smaller.

Blackboard 9.1

Beginning with the May Intersession, the campus will be using the new Blackboard 9.1. Faculty may use the old version just for the May Intersession, but all faculty who have attended the 9.1 training will be able to start using the new version after May 10th.If you plan to continue using Blackboard, and have not done so already, please sign up for faculty training with the Instructional Development Center at http://uca.edu/idc/blackboard-training-events/.


Microsoft Campus Agreement

Terms of License Agreement

  • If you are a current full-time UCA employee, you are granted the right to run ONE copy of any version of Microsoft Office installed on your personal computer in support of your duties at UCA.
  • You may NOT make any copies of this software for any reason.
  • Upon separation from UCA, you agree to unistall any version of Microsoft Office supplied by UCA under this campus agreement.
  • The information on this form is necessary in order for us to be able to create a guest account.
  • You will not receive any free technical support from Microsoft for this software.
  • Disk must be returned within 10 days of the checkout date.


Some Things Cannot Last Forever

The following desktops and laptops will not longer be supported by the UCA IT department July 2013:

Desktop Computers Laptop Computers
Optiplex 620
Optiplex 745		 ThinkPadR61
Latitude D600
Latitude D620