Newsletter

Information Technology Helpdesk

Phone Number: 501.450.3107

Email Address: helpdesk@uca.edu

Burdick Hall 101

www.uca.edu/it

December 2014
Help Desk Security Instructional Technology Students Services Staff Policies Tech Purchase
Something To Know

Google Drive
With the transitioning to Google Apps, there are many great features can be very useful.

Google Drive is a great cloud storage service to store files. The service comes with unlimited storage space for you to store as many files as you like.

Help Desk Hours

Fall and Spring Semester

Sunday
2:00 p.m. - 7:00 p.m.


Monday - Friday
7:30 a.m. - 9:00 p.m.


Saturday
12:00 p.m. - 7:00 p.m.


Upcoming Events

Google Apps Info Session
Decmber 9, 2014
X-Period
College of Business Auditorium

IT Maintenance is Friday starting 5:30 p.m.

Changes to Blackboard and Blackboard Support

There are two major changes to Blackboard coming in the next few weeks.

First, on December 4th at 7:00am all Blackboard technical support will be routed to our new 24/7 Bb Help Desk. For more information about the Bb Help Desk (including contact information) please visit uca.edu/go/bb-support.

Second, Blackboard is being migrated from our servers to Blackboard's managed hosting servers. This will require Blackboard to be down from December 17th through January 2nd. ALL INFORMATION ON THE BB SERVER AS OF DECEMBER 16TH WILL BE MIGRATED TO THE NEW SERVER.

Google Apps for Education

The campus migration from GroupwWise to Google Apps for Education will be happening early in the Spring semester. Students will be fully moved to Google Apps for the beginning of the Spring semester. For more information on the project, including your migration date, training information, and much more, please visit uca.edu/go/googleapps.

Google Apps Informational Sessions

Throughout the next couple of months, the Information Technology deaprtment has provided Google Apps Information Sesstions are available around. The sessions provides information about the features and uses of Google Apps. If you have any questions, the sessions provide a great opportunity for you ask.

Information Sessions
(Sessions scheduled during X-Period)

December 9, 2014
College of Business Auditorium

January 6, 2015
Wingo Hall 315

January 15, 2015
College of Business Auditorium

Janunary 20, 2015
Mashburn Hall 103

January 29, 2015
Wingo Hall 315

February 3, 2015
College of Business Auditorium

February 12, 2015
Burdick Hall 205

February 17, 2015
Burdick Hall 205