How do I attach a file to an email?

1. Open a new email message.
   
2. At the top of the message window click on the paperclip button.
   
3. A file browsing window will open, browse to the file you wish to attach.
   
4. Select the file.
   
5. Click OK.

You should now see the file in the bottom portion of your email message window. It will be sent along with the message when you are done.


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How to create a Distribution List or "Group"?

1. From GroupWise, click on the Address Book Button located at the top - left corner of the screen.
   
2. Click on the personal address book you want to add this group to.
   
3. Click on the New button on the toolbar.
   
4. Select Group, and click on OK.
   
5. Type a name for the group in the Name: box.
   
6. Click on Add.. button located directly beneath Members.
   
7. Change the Look in: box to Novell GroupWise Address Book
   (it should be set to this by default, if not change it now)
   
8. On the left hand side there will be a list of all the addresses in this address book.
   When you find an address that you want to add to your group you can either
   double-click the addresses or click the address and drag it to the box on the right.
   
9. When you have all of your addresses added click OK .
10. Click OK on the next dialog box.
11. Repeat the above step until all names have been selected. (You can choose from different address books.)

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How do I create an "All Day Event" on my Calendar?

1. Click the New Appointment (New Appt) button to open a new window.
2. Insert the recipient names in the Name: box and a place in the Place: box.
   
3. Click on the Calendar icon in the Start date box to select the beginning date of the event.
   
4. Check the All Day Event box to left of the Start date box.
5. Click the calendar icon in the End date box to select the ending date of the event.
   
6. By default All-Day Events show that your schedule is free. To block out the event so you will not be available for other appointments, click the Free button and choose Busy.
7. Enter an event subject and a note or message about the appointment.
   
8. Click Send.
9. The all-day event will appear at the top of the day view of your calendar.

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How Do I select multiple dates for appointment on my calendar?

1. Select multiple dates by clicking on them and highlighting them.
   
2. Right-click on any of the selected date.
   Choose New.
   Choose Appointment.
   
3. Place information to set up appointments for specified dates.

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How do I let others view my calendar?

1. Click the Calendar Button.
2. Click the Multi-User view located on the right of the calendar.
3. Click the drop-down arrow next to the multi-user tab.
   
4. Click the Add or Remove Users box.
   
5. Type or Click the check boxes by the name of the users whose calendars you want to view.
   
6. Click OK.
   
7. View the user's schedules.
   

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How do I view the calendar of others?

1. Click the Calendar Button.
2. Click the Multi-User view located on the right of the calendar.
3. Click the drop-down arrow next to the multi-user tab.
   
4. Click the Add or Remove Users box.
   
5. Type or Click the check boxes by the name of the users whose calendars you want to view.
   
6. Click OK.
   
7. View the user's schedules.
   

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How can I share an email folder?

1. Click the Address button in the upper-left corner of the screen.
2. Right click on the folder that you want to share and select Sharing....
   
3. Type the user(s) name with whom you want to share your folder with or click the address book icon and select the name from the GroupWise system address book.
   Make sure the Shared with button is clicked, if not click on it.
   
4. Click the Add User button.
   
5. When you've added the user(s) to the share list you can grant them additional access. By default the user(s) has add and read only access to the folder.
   
6. Click the OK button.
7. Once you click the OK button a shared message notification dialogue box will open. This will allow you to type a message to the user(s) you are sharing the folder with.
   
8. Click OK . You will be returned to your mailbox.
9. The user(s) you are sharing the folder with will receive a shared folder notification in their GroupWise mailbox that will import the shared folder to their cabinet.

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How can I backup my address books?

1. Click the Address button in the upper-left corner of the screen.
2. Choose an address book and right-click on it.
   
3. A menu will appear. Choose Export Book . An Address Book Expert dialogue appears.
   
4. Choose a location to save the backup address book in and give it a file name.
   
5. Click Save.

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What does archiving mean?

Archiving is moving the messages and other GroupWise items from the mailbox stored on the server, to a local computer's hard drive. This frees up space in the person's mailbox on the server. Close Window X

How to set up my email to archive?

1. Open the GroupWise client
2. Click on Tools, then click Options.
   
3. On the Options menu double-click on Evironment
   
4. Click on the File location tab
   
5. In the Archive directory field type c:\Novell\GWarchive, then click the OK button.
6. Click Yes if asked to create a new directory?
   
   A new archive will be created for the GroupWise client to use.
   
   Important: If you receive a message asking you if you want to move your current archive to this new location, click NO. Do not attempt to archive any messages. Call the IT Helpdesk, 450-3107, for assistance.
   
   
7. Click the OK to close the Environment options window.
8. Click Close to close the options window.

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How do I archive and view my email?

Archiving lets you keep all the email you want and maintain adequate space in your mailbox for new mail. It does this by moving the mail from the server to your local computer.

To archive email you want to keep, you can follow these these steps.

1. In your email list, select the message(s) you want to archive
   
   
2. Click the Actions menu at the top of the window and select "Move to Archive"
   

The selected messages will be moved from the server to your computer. The folder structure of the messages you select will be re-created in the archive.

To view your archive, click on the "Online" word in the upper left part of the window and select "Archive".


A couple of things to note. First, if you select a lot of messages or messages that are large it may take a few to several minutes to move them all. Second, when you move message to the archive it might take a few minutes for it to show up. If you archive something and then immediately switch to the archive don't panic if it's not there. Go back to your mailbox and give it 5-10 minutes and it will show up. Close Window X

How do I create folders in which to categorize my stored email?

1. Click File and then click New and  Folder.
   
2. Select Personal Folder (this is the defualt), click the Next button.
   
3. Type the name for your new folder(new folders are created in the Cabinet by default).
   Click the Next button.
   
4. Accept the default display settings by clicking the Finish button.
   

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How do I search for an email message?

1. Click File and then click New and  Folder.
   
2. Select Personal Folder (this is the defualt), click the Next button.
   
3. Type the name for your new folder(new folders are created in the Cabinet by default).
   Click the Next button.
   
4. Accept the default display settings by clicking the Finish button.
   

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How do I search for an email message?

1. From the client machine, open a Web browser.
2. In the Address Bar type groupwise.uca.edu or click on the link.
   
3. Specify your Groupwise Username and Password in the appropiate fields, then click Login.
   

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How do I remove Print Headers from GroupWise messages?

By default when you print messages in GroupWise a header with the date, your name and the message subject prints at the top of each page of the message.

To remove the header from the printed messages follow the steps below:

1. Right click on a message in the item view and select View.
   
2. Make sure the message is in plain text format. How do you tell if the message is plain text or not? In the quick viewer at the top of the message, you will see a Text.htm if the message is an HTML message, if you don't it is a plain text message.
   
3. Right click on the message body and select Print (Preview) Options
   
4. In the print options uncheck the box next to Print Header and click the Ok button. Then close the message.
   

This will remove the print header for anything you print in GroupWise from now on. To enable the print header follow steps 1 & 2 and check the box next to Print header and click the Ok button.

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How do I create a rule to automatically move some messages to a particular folder?

1. On the main menu bar in GroupWise, click Tools and then click Rules.
   
2. Click New.
3. Give the rule a name. In our example we are using Folder Rule but you can name it anything you want just as long as it is meaningful to you.
   
4. For the item type check, the box beside Received.
   
5. Click on the Define Conditions… button. Our rule is going to based on the subject of the message.
6. Select Subject from the drop down box on the left.
   By default rules match messages that contain a word or phrase so we will leave this box alone.
   
7. In the next box we will type the word or phrase that we want our rule to match.
   Type admin-l in this box.
   As you can see in the example this rule will work on any message we receive that contains admin-l in the subject.
   
8. Click the Ok button.
9. Click the Add Action button and select Move to Folder… from the drop down list.
   The action of the rule has been performed to move the message to a folder in cabinet named Admin-l.
   
10. In the Move Item to Folder Action dialogue box expand the cabinet folder by clicking the ‘+’ beside cabinet.
    
11. Click the checkbox beside the Admin-l folder and then click the Move button.
12. Click the Save button to put the rule into effect and return to the Rules dialogue box.
    

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Why doesn't my notify work?

Here are some things to check

1. Go to Tools and then Options.
   
2. Click Security.
   
3. Click the Notify tab. Make sure your name is on the list there.
   
   Make sure check boxes at the bottom are checked.
   If they aren't, check them. If they are, uncheck them.
   
4. Click OK then go back in and check them. That will toggle the setting to make sure it is written properly in their database.
5. Right-click on the Notify icon in your system tray (lower-right hand corner on the desktop) and select Options.
   
   Are any folders highlighted in the General tab? It is possible to deselect everything, including the mailbox.
   If nothing is selected, you may not receive all notifications.
6. Right click on the Notify icon. Click on the Alarms tab. Make sure the "Show dialog" box is checked.
   
7. Does the envelope show up over the Notify Globe icon when a notify should pop up?
   If it does, check to make sure the notify pop-up hasn't moves off the viewable screen.

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How do I proxy to another mailbox?

1. Click on the word "Online" in the upper left portion of the GroupWise window above your folder list.
   
2. Click on the word "Proxy" on that menu.
   
3. You should now see a small "Proxy" window. Type in the person's last name and click OK when it appears or click on the address book button to view a list of names from which to select.
   

If you have access to the selected mailbox it should appear. Once you have proxied to an account in this manner, it will then appear on the "Online" menu when you click on it in the future.

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How do I create multiple HTML signatures?

When you create a signature in GroupWise the signature is created as an HTML signature. You can create multiple signatures and select a default signature.

When creating a signature a simple editor is provided. With the editor you can now add graphics, background images, and tables to your signature.

To create a signature

1. Click Tools > Options, then double-click Environment.
2. Click the Signature tab.
3. Select Signature.
4. Click New.
5. Name your signature, then click OK.
6. Create your signature.
7. Select automatically add your signature or prompt before sending.
8. Check if you want this to be your default signature.
9. Click OK, then click Close.

If you create multiple signatures and want to choose between them, choose "Prompt Before Adding". This will let you choose which signature to use.

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How do I setup a forward rule using GroupWise?

When you create a signature in GroupWise the signature is created as an HTML signature. You can create multiple signatures and select a default signature.

When creating a signature a simple editor is provided. With the editor you can now add graphics, background images, and tables to your signature.

To create a signature

1. Open the GroupWise application
2. Click on Tools -> Rules
3. Click on the New button
4. Enter a Rule name, e.g., Forward and Delete
5. Under the When event is heading select Received
6. Under Item types select Mail.
7. Under the Then actions are heading click the Add Action button.
8. Select Forward as Attachment. Doing this will retain the original message properties and email addresses.
9. Enter the email address where you want your GroupWise message to be forwarded to
10. Enter a Subject such as Forward from UCA
11. Click the OK button
12. Click the Add Action button again
13. Select Empty Item NOTE: Ensure that the Forward as Attachment action is added first!
14. Click the OK button
15. Click the Save button

If you create multiple signatures and want to choose between them, choose "Prompt Before Adding". This will let you choose which signature to use.

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How can I set my trash to empty automatically?

1. Right Click the mouse on the Trash icon and select Properties.
   
2. Select the Clean-up tab.
   
3. Go to Empty Trash and click the Automatic After button.
   
4. Click the number of days you would like the trash to automatically clean up.
   
5. Click Ok.

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How do I set up an Auto-Reply: Out Of Office/Vacation Rule?

1. In your GroupWise mailbox menu bar, click on Tools > Rules.
2. The Rules window will appear; click on the New button.
3. The New Rule window appears (Figure 1). Type a name for the rule, such as "Vacation" or "Out of Office."
4. Select New Item and check the Received box.
5. In the Item types list, check Mail.
   
6. In the New Rule window, click on the Add Action button and select Reply. The Reply options window appears (Figure 2). Click Reply To Sender, and select whether you want to include the original message in the reply.
   NOTE: If you select Reply to all, everyone in the CC field (but not the BC) will also receive your reply.
   
   
   When you click OK, the large Reply window appears (Figure 3). Fill in your Subject and Message and click OK to return to the New Rule window.
   
7. In the New Rule window, click Save. The Rules window will appear with a check mark next to your rule name (Figure 4). The rule is active with a check mark. Uncheck the rule to deactivate it when you return. Click the Close button to finish.
   

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